Guidelines for Trust and Identity Working Group Chairs and Flywheels

Time to spin up a new collaborative working group? First of all, thanks for stepping into this leadership role. The community relies on and appreciates your efforts.

Wondering how the email list, wiki, calendar, agendas and other details will work? Wondering how to get support if you hit some challenges in steering the working group? This page is designed to help.

 

Roles Overview

Working Group Chair: Provides input to the charter for the group, provides overall strategic leadership, guides group toward producing the charter deliverables, manages high level decisions on how the group engages with Internet2 and the community at large, acts as liaison between community and Internet2 leadership. There is the option to have working group co-chairs rather than a single working group chair.  

Working Group Flywheel: Provides administrative support to Chair, helps manage communication amongst Working Group membership, tracks and ensures follow-up of project deliverables and action items which come out of meetings. Note: not all Working Groups will be assigned a Flywheel. In these cases the duties of the Flywheel will fall to the Chair, with some duties being distributed to members of the Working Group. 

Start-up Steps for a Working Group 

Who does it?Step
Internet2/InCommon Leadership

Develop charge/scope document. Examples:

Internet2/InCommon LeadershipIdentify a chair and (optionally) co-chair for the working group
Internet2/InCommon LeadershipIn the case of a governance or advisory group, there may be an Internet2 flywheel assigned, that is, a designated Internet2 staff member to assist with the group.  See Table of Internet2 Support Levels to Trust and Identity Working Groups.
ChairPublicize call for membership. See Tools for Publicizing Working Groups, Recruiting New Members and Onboarding.
ChairConsider the stakeholders who should be represented on the working group and do targeted outreach as appropriate. 
  • International participation
  • large schools, small schools
  • research groups
  • verticals
  • corporate partners
Chair and Flywheel (if available)Email mw-service@internet2.edu to request email list, BlueJeans connection and wiki space:
  • email list (see email list naming guidelines)
  • BlueJeans (video or phone conferencing) coordinates 
    • Note: The Internet2 Technical Services Group strongly requests we use BlueJeans instead of Edial when setting up any new calls. The plan is to retire Edial.
    • Note to flywheels: If for any reason you are setting up an Edial call, do not set up an Edial call under your own Edial account. Please request from mw-service to leverage the shared Edial account (i2MI-info@internet2.edu) that will be sustained even if a particular staff member departs.
  • wiki space (here is a note for InCommon staff regarding placement of the working group wikis)
Chair and Flywheel (if available)

Determine the meeting schedule

  • May use a Doodle Poll to determine members’ availability
  • Once you determine the best meeting time, schedule regular meetings and simply cancel if they are not needed.
    It gets complicated to NOT have a regular meeting time and to try to schedule AD HOC meetings.
  • Pick a time that works for both the chair and flywheel to ensure effective communication and support. 
Chair and Flywheel (if available)

Optional: Establish a calendar invite using Outlook 

  • Note: you can put a SYMPA email group address in the "To" line of an Outlook invite.

Flywheel or Internet2 Trust and Identity Staff

Be sure the new working group is listed in

Notes/Minutes and other Tools

Who does it?Step
Chair and Flywheel (if available)

Notes / minutes (if needed)

Collaborative scribing using a Google doc is recommended.

  • Set up one Scribing Doc to be reused for collaborative scribing. An example is here.
  • Include at top of scribing doc:
  •  Configure permissions so anyone with the link has edit access, unless you need to restrict access to the notes more tightly.
  • Link to the collaborative scribing doc from the top of the working group wiki. See examples here and here.
  • To archive the collaboratively scribed notes, either
    •  keep adding to the scribing doc and that will become the historical record of notes and/or
    • On the working group wiki, create a page for the minutes after each call, and transfer the notes into that page. 
  • Other tools as needed, such as:

    • Box.com for document storage

    • Adobe Connect or other tool for slide sharing during calls

Feel free to Email mw-service@internet2.edu to request help with the above tools

Note January 2017: The Per-Entity Metadata Working Group used EtherPad for collaborative scribing. Motivation to use Etherpad was around unpopular subscription requirements for Google (or Box). Read about the pros and cons of EtherPad here.

 
Chair and Flywheel (if available)

Logistics Requests

Internet2/InCommon Leadership

 

Ongoing Support

Who does it?Step
Chair and Flywheel (if available)

Ensure good practice is followed for working group calls, including:

Chair and Flywheel (if available)Make sure that Action Items are noted during the call, and reviewed at the end of the call.
Chair and Flywheel (if available)For software development groups, ensure that all contributors have signed the contrib agreement.
Chair and Flywheel (if available)Wiki / website should be updated with relevant information
Chair and Flywheel (if available)Update the community on status / milestones /accomplishments. See Tools for Publicizing Working Groups, Recruiting New Members and Onboarding.
Chair and Flywheel (if available)Schedule Birds of a Feather (BOF) sessions or working group meetings at Internet2 Conferences
Chair and Flywheel (if available)

Schedule and coordinate additional Face-to-Face meetings as needed

Chair and Internet2For groups where the charter dictates membership terms (i.e. governance and advisory groups) ensure that the terms are adhered to, and new members are recruited and on-boarded accordingly.  Send letter of appreciation to outgoing members of governance and advisory groups (Emily Eisbruch will help with this)

 

Tips/Good Practice for a Successful Working Group

During Calls:

Other:

Document Stewardship Procedures

Consultation for Getting Feedback on Proposed Documents 

Timeframe

Set Up Consultation

Announce Consultation

Close the Consultation

Closing a Group

When a group finishes its work or gets transitioned/combined for a new phase of work:

 

Your Suggestions

Please help us to improve the working group process which is so vital to our community work. 

Send your suggestions on these guidelines or other matters related to working groups to Emily Eisbruch at emily@internet2.edu.


See Also:

List of Trust and Identity Working Groups 

Working Group Agenda template

email list naming guidelines

Tools for Publicizing Working Groups, Recruiting New Members and Onboarding

Internet2 Support Levels to Trust and Identity Working Groups (Google Doc)

Document Stewardship Process

Flywheel Specific Info