Provide overviews of workflow systems included with products like the Sun access management system.
Develop applicable definitions (what do we mean by workflow?)
Define use cases to illustrate the range of problems that we're trying to solve.
Develop case studies
Compile a survey of tools
Adapt information from well-known workflow sites to higher education (the workflow management coalition site is www.wfmc.org
Define a range of solutions for different levels of maturity. Out-of-the-box simple solutions vs. building complex solutions. Example: Simple Web CMS vs. a large workflow driven content management solution. Simple document management can be bought out of the box vs. complex document management that requires several other pieces of infrastructure and maturity.