Henry Pruitt shared his Capability Model for and IT Management Capability.  It is important to note the IT Governance and IT management are different capabilities.  IT Management is a near neighbor of IT Governance.  While the team isn't charge with or actively engaged in refining the IT Management model the team did find it useful as an exemplar of a capability model in use by a higher education institution. It is also useful to keep in mind this particular model and how the IT Governance model would fit with the management model.  

For illustration a few views of the model:

The level 1 and level 2 capabilities

Expanding out Manage Architectures to show level 3 capabilities

Expanding out Manage Institution IT Services to show level 3 capabilities


The model itself is available in excel format on google drive: https://docs.google.com/spreadsheets/d/1g1o3ZVoa4v7ZADIyG-SZfteyliVcFNT9/edit?usp=drive_link&ouid=115160791851283625035&rtpof=true&sd=true

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