Questions about Box.com via Net+
Questions about how Box is used:
- Are you providing it to your students?
- How are you using box as a service on your campus?
- Do you use Box as collaboration software? If so, how?
- Do you use Box as a replacement of AD file shares? departmental shares? If so, how do you manage workgroup membership?
- Do you use Box as an archive/backup of files stored on your devices
- Do you have any rules about what kind of data can be stored on Box? E.G. HIPA, PCI, grant data
Questions about support
- How is it supported?
- What happens when a user leaves the university? Does their account/data get deleted, does it roll over into a free consumer version?
- Are there admin tools to report on these users for cleanup?
- How much time/administration does an instance take from a school?
- Are there existing materials that were used to help technicians support end users?
- How are different policies handled for different types of users?
- Is it just-in-time provisioning for accounts or does there need to be some kind of a load?
Questions about initial implementation/roll out
- Any issues with getting it adopted across campus?
- Did you transition to Box from an existing web file management system? If so, what lessons learned did you take away from the migration?
Other Questions
- How is Box currently funded?
- What happens when we bump against the overall storage limit?
- Which of the different Box clients are they using? Any issues?
- Do you have an issue with eppn (username@nnn.edu) when it doesn't equal the user email address?
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