The COmanage Project uses JIRA for issue tracking.

Although Pull Requests may be opened via GitHub (subject to Contribution Policies), GitHub Issues are not used. Pull Requests should be linked to an open JIRA issue.

Issue Priorities

JIRA issues are prioritized (ie: the Priority field is set) using this guidance:

LabelBug ReportsEnhancements
BlockerThe issue may cause data loss, or an existing capability is unavailable with no workaround.In general, Enhancements should not be Blockers.
CriticalA new capability (one that was not included in a previous feature release) is unavailable.The Enhancement closes a significant functional gap, and there is significant community interest.
MajorA capability is unavailable, but a workaround exists.The Enhancement closes a significant functional gap, or there is significant community interest.
MinorA capability is behaving in an unexpected way, but is functional.The Enhancement does not close a significant functional gap, and there is not significant community interest.

The issue is superficial.

Example: A misaligned user interface element.

The Enhancement will have minimal effect.

Note that an issue Priority does not imply any particular funding or development sequence.

Opening a New Issue

When opening a new JIRA issue, please be sure to include the following fields:

  • Issue Type: Typically one of the following:
    • Bug: A problem with existing functionality or documentation.
    • Improvement: A change or addition to existing functionality or documentation, but not to fix a problem. Improvements typically include, for example, a new mode for an existing capability.
    • New Feature: A request for completely new functionality.
  • Summary: A brief (one sentence) description of the problem.
  • Security Level: Set to None, unless the problem represents a Security Vulnerability.
  • Priority: Set the Priority using the guidance above.
  • Component: Set to Registry, Registry Plugins, Match, Packaging, or Documentation, as appropriate. Multiple components may be used, but if an issue affects multiple products, a new issue should be opened for each product.
  • Fix Version: Bugs should be filed in the next available version (hotfix or feature), though following triage the issue may be moved to a later release. Issues should be filed to Future, unless the issue has been approved (and funded) for inclusion within the scope of a specific release.
  • Description: A detailed description of the problem. For Bugs, include as much detail as necessary to reproduce the problem. For Improvements or New Features, a link to a design document may be included in lieu of a detailed description.
  • Affects Version: For Bugs, include the appropriate version where the Bug has been identified. For Enhancements, use the latest released version.

Managing an Active Issue

  • Make sure the Assignee is correct, and the status is In Progress (ie: Start Progress).
  • Adjust the Fix Version, if necessary, as well as any other issue fields that may need updating.

Resolving an Issue

  • Follow the Coding Style guidelines for Git Commit and JIRA Logs.
    • If the code was contributed via a Pull Request, add a link to the PR in the JIRA comments.
  • Assign a Label representing the Funding Source.
  • Resolve (but do not Close) the issue.
  • No labels