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I think we should look at the Open Group SOA maturity model LF
I wonder how usable the answeres will be LF  ...I was gogin going to say shoudl be should we ask the question based on a given maturity model as Leo mentioned or OSIMM?

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• The need for Enterprise Integration of back-end administrative systems (HR, Finances, Student)
• The need for better Master Data Management
• An Identity and Access Management program
• The need for greater agility
• The need to integrate learning systems
• Other:

2. Industry (vertical) standards 

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(Should we be more specific about the standards or differentiate between these HE standards & web standards? GD)

2.1 Please indicate any standards you are currently using
Used for internal application integration
Used to communicate with external agencies
There is an enterprise-wide commitment to the standard
The standard is used as a guideline for design

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