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Summary

This document provides a breakdown of the work as identified in the 2018 InCommon subscriber survey. Primarily, only those items receiving ‘high’ or ‘medium’ priority are listed. The work items are categorized below and indicate responsible party. Work is expected to complete by July 2019 unless otherwise indicated.

Subscriber Survey

The report from the subscriber survey can be found here:.

Work Plan Components

Last Updated: October 26, 2018Note: This work plan is currently in draft mode; dates are subject to change.March 25, 2019 (emurtha)


Item

Responsible

Priority

Target

Change Management / Communications

Sectigo

High

October 2018Ongoing

ACME Support in CCM with product roadmap

SectigoHighMarch April 2019 (updated)
SSO EnhancementsSharedMediumMarch 2019Partial list will be completed by July. Balance TBA.

Improve the EV process

  • Documentation
  • Videos
  • Training
  • Flexibility on source docs
  • Training of Sectigo staff
  • Webinar
SharedHighDecember 2018 (or first available webinar slot in 2019)May 2019

Improve the DCV process

  • Documentation
  • Videos/Screenshots
  • Training
SharedHighMarch May 2019

Support

  • Documentation/Clarification - done
  • Knowledge base (investigating begin tagging InCommon) - in process
  • Additional training videos - in process
    • CSR generation
    • Certificate installation
    • Certificate renewal
SharedMediumTBDJuly 2019

Process Integration between InCommon and Sectigo

  • Source documents for org vetting / consistent org names
  • Admin contacts (investigating)
  • Managing RAO contact info
  • Managing Org info
SharedMediumOngoing

Dashboard Enhancements

SLA information (investigating)

& SLA Changes: Communications with the community

SharedMediumJuly 2019
InCommon Certificate APIInCommonMediumJune 20192018 SLA changes: Communications with the communityInCommonMediumDeferred to next year's work plan