Page tree

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


New to EA Working Group:  Sessions have started and the group is meeting.

API Working Group: No Update.

Business Architecture Working Group:  jeff kennedy's 03/01/19 presentation about using the higher education business reference model for strategic story telling was well attended and generated enough interest and questions to have another working group session dedicated to addressing the questions.  Jim Phelps is interested in having jeff present the same material to the larger Itana group at a time slot that is during the working week in Auckland, New Zealand.

The working group session on 03/15/19 will feature a presentation by Dana Miller where Deming's organization systems ideas associated with systems will be viewed as a lens to look at Enterprise/Business Architecture.

EA Maturity Model:  Reminder for Itana attendees to complete their institution's maturity assessment including this note taker's institutioinstitution.

Topic: “A Career in Organized Anarchy, Building Interpersonal Relationships in Higher Education” - Matt House


  • Matt's presentation covered his academic career which led to his current role as Enterprise Architect at Washington University.  A research interest of Matt's is higher education since he has a masters degree in the subject

  • Relationships work when no process or resources are available to get to a decision

  • Review of the Carnegie Classification System

  • A method to understand an institution is to understand their revenue sources by looking at the public publicly available consolidated financial statements
  • Washington University can viewed as an Organized Anarchy which has the following characteristics
    • Loosely coupled system
    • Semiautonomous units
    • "streams" of problems looking for solutions which leads to "Garbage Can Decision Making" which is a type consensus building
    • Low interest or salience in problems
    • High inertia
    • Weak information base
    • Overload the system to many problems or solutions
    • Doctoral or R1 institution

  • Other methods to understand institutional behavior
    • Follow the money
      • R1 Schools
        • Washington University 645M Budget
        • University of Washington and University of Michigan 1 BB flowing into investigators which makes for an entrepreneurial and anarchy-like environment
          • Tuition revenue in anarchy-like institutions is small
  • Role of leaders

    • Power and Influence

      • Power in Universities-viewed negatively, comes from academic free.  collegial environment

      • Six Bases of Power

  • Key to successful leadership is influence not power

  • Influence tactics

    • Proactive

    • Grouping Influence Tactics

    • Architects are usually rational and that is the usual go-to method for persuasion but that may be too successful since consultation and Inspiration are more effective according to the data in presentation  

  • Garbage can decision making

    • Everybody brings their own problems looking for a solution

    • Piet mention that his mentor at Georgetown stated whoever brings the most handouts wins 

  • Matt mentioned that a mentor of his mentioned re-litigation in the field

  • One method of consensus making is facilitating opposition participation which moderates a decision with zealots on one side and skeptics on the other  

  • Making change in the university is high impact and small actions

  • Focus on relationships

    • Relationships are the foundational tools to getting things done
    • Avenues for building a power/influence network
    • Connections in and out of the networks
    • Easily move between networks

  • Things that have worked for Matt

    • Strategic Relationship Building

    • Be curious

    • Be Genuine

    • Be Transparent....asking for help

    • Spend time

    • Maintain Integrity

    • Share information

    • Be nice

      • Example

        • Individual contributor in Radiology research

        • Spending time and opposition to understand activities that wasted money

        • Trying to overcome inertia and having a mutual understand and consensus to say stop

  • What kinds of institutions support architecture?

    • Doctoral/Ri1R1

  • Different types of architecture

    • Vanguard vs Foundational 
      • Telling/Selling

  • Chris Eagle asks the question: how can we better broker the garbage can?

  • The goals are always breaking down silos and herding cats

  • Louis King: What happens when the hierarchy changes...does that change the relationship?

  • Sanjay asks if there a maturity model associated this institution behavior?