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Agenda

Roll Call (by timezone - East to West)

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Next call will include the article’s author (Matthew House). If possible, please read article (8 pages) beforehand to help prepare (see link above in Agenda section)
Have a Face-to-Face submission to EDUCAUSE (Chicago) related to those new to EA in Higher Ed

Measurement in this context is defined as reducing uncertainty to support in decision making.

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Define decision problem – Make sure you measure will support decision process
Determine what you already know – Helps determine if you should measure something and how to measure it
Compute value of obtaining additional information – Make sure the cost of measuring, the depth of measuring, and the value it provides is worth it for the decision being made
Apply relevant measurement instruments to high value measurements

Biases

An inherent problem with human experts
Manage expert bias by “calibrating” the experts with author’s “Adapted Lens Model” (a fairly involved process that isn’t applicable to all measurement scenarios)

U-Washington Use Case: Document Management

Avoid measuring just to measure – focus on real decisions and reducing uncertainty (e.g. how to allocate resources for unmet demand)
Decomposition and small measurements can reduce a lot of uncertainty

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Yale Use Case: Monitoring @ Yale

Enterprise monitoring, alerting & performance metric project (quantitatively expressed reduction of uncertainty)
Determine what decisions are we driving and the processes they impact
Determine most important areas for measurement

Discussion:

Valid decision question requires a decision maker is needed, and sometimes we (Higher Ed) don’t always have it. Culturally Higher Ed can at times to be reluctant to discuss measurement.
Most value for architects seems to come from the first part of the book where it discusses why we measure and approaches.

Miami of Ohio is using this type of info to come up with a ROI for project proposals.

New EA in Higher Ed – Second mtg with those who will lead; another month or so for format to group to get settled
API Working Group – Upcoming meeting on the 28^th
Biz Arch Working Group – Next Fri call with Jeff Kennedy on using CAUDIT model for strategic storytelling
Maturity Model – Waiting for next phase, encouraging people to do a practice profile
Internet 2 EA Birds of a Feather on March 6 - https://meetings.internet2.edu/2019-global-summit/detail/10005458/

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