Reviewing a Service for Consideration

When do we add a new service into the NET+ Cloud Services Portfolio?

1. There an unmet need in the market today for a specific technology
2. There a challenge with an existing supplier (contract terms, business model, relationship) where the research and education community can work together
3. There at least five Internet2 member institutions willing to participate in a Service Evaluation

Key Characteristics and Requirements for a NET+ Service:

• Scale at least nationally
• Meet unique R&E needs today and into the future
• Delivered over global R&E networks
• Adopt R&E federated identity standards
• Commit to community Accessibility, Privacy, Security and other Compliance needs
• Commit to sales practices and a business model that aligns with community expectations
• Support a common, community contracting terms and conditions (negotiate once, use many times)

Candidate Services

Requirements of Service Providers

• Service Provider Sponsor: Executive sponsor within sales or partner management and within product management at the service provider 
• Identified Higher Education Sponsor: CIO or another senior executive from a higher education member institution
• Commitment to:
• A formal Service Evaluation with a minimum of five higher education member institutions
• Enterprise-wide offerings and best pricing at a community scale
• Establishing a service advisory board for each service offering
• Community business terms (Internet2 NET+ Facilitation and Customer agreements)
• Support the community’s security, privacy, compliance, and accessibility obligations
• Join Internet2 as an Industry Member and the InCommon Federation as a Sponsored Participant 
• Adoption of InCommon -Shibboleth/SAML2.0 and Connection of services to the R&E Network
• Completion of the Higher Education Cloud Vendor Assessment Tool (HECVAT)
• Willingness to work with the Internet2 community to customize services to meet the unique needs of education and research

Intake Process

1. Exploration
   1. Determine the level of community interest
   2. Review the level of alignment with Internet2 members current cloud priorities
2. Review Requirements
   1. Determine the business model
   2. Review NET+ standards for functionality, technical integrations, security, accessibility, business model and contract terms
   3. Overview of process and expectations management
   4. Identify academic member sponsor
3. Complete Intake Form
   1. Articulate sponsorship from Internet2 members and candidate service leadership
   2. Product roadmap and vision of higher education
   3. Overview of anticipated resources and timeline
4. Community Consultation
   1. Opportunity for review of the intake form and product
   2. Feedback from NET+ advisory committees and other groups
5. Review and Prioritization
   1. Review by the NET+ leadership team
   2. Recommendation to move forward, move to backlog for future consideration or rejection