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This page contains the answers to the most frequently asked questions by Institutional Profile contributors and users of this space. 

  1. What if I can't login?

If you are not able to login, you most likely have not yet enrolled with Internet2 Identity and Access Management Services. Checkout the instructions on how to do so.

  1. How do I update my profile?

Profile updates are requested from all participating institutions every 6 months by way of a Google Forms survey. However, if you would like to submit an update more immediately, please email mbuss@internet2.edu to do so. 

  1. How often are the profiles updated?

Profiles are updated every 6 months by way of a circulated Google Forms Survey. 

  1. Who do I contact to provide feedback about the Institutional Profiles?

If you would like to provide feedback about the Institutional Profiles, please contact Matthew Buss at mbuss@internet2.edu.

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