Events Listing

Welcome to the central hub for all upcoming virtual webinars. Here, you'll find an overview of scheduled events, hosts, topics, and access links. Check back regularly for updates, and let us know if you'd like to propose a topic.

2025 Webinars and Live Sessions

Date & Time (ET)

Title

Presenter

Description

Registration/Join Link

Recording 

March 26, 2025

Maximizing ServiceNow - Insights from Wesleyan

  • Karen Warren, Associate VP for Information Technology, Wesleyan University
  • Wanda Burgamy, Strategic Outcomes Manager, ServiceNow

Join us for a discussion on ServiceNow Impact and its role in helping higher education institutions maximize their platform investment. Experts from ServiceNow and Wesleyan University will share insights on key features, practical applications, and lessons learned from working with peer institutions. This session is designed for IT leaders, business owners, and administrators seeking a deeper understanding of how Impact can support their goals.

Registration Closed

View Recording

May 5-7

Higher Education Summit @ Knowledge25

See Summit AgendaJoin us for a day of discussions on key trends and opportunities in higher education. The Summit takes place on Monday, just before the main Knowledge conference begins on Tuesday.

https://spaces.at.internet2.edu/x/2YQ7EQ

In-person event

Summer 2025

Academic Partnerships

TBDThis session will discuss how the ServiceNow Academic Partnerships program helps student earn certifications, gain real-world experience, and access direct pathways into tech careers.

Coming Soon


Summer 2025

Integrating DocuSign with ServiceNow: A Practical Overview

TBDIn this session, you'll get a practical overview of how integrating DocuSign with ServiceNow can streamline digital workflows, automate approvals, and improve efficiency across your organization.

Coming Soon


Past Webinars Archive

Looking for a past session? View recordings and summaries below.

Date

Title

Host/Presenter

Recording Link

Oct. 16, 2024

Leveraging ServiceNow AI for University Efficiency

  • Briana Loftin, ServiceNow Executive Enterprise Architect
  • Wanda Burgamy, ServiceNow Strategic Outcomes Manager, EDU

Coming Soon

Jun. 20, 2024

ServiceNow Accessibility Updates

  • Alaina Beaver - ServiceNow

View Recording - Passcode: CZ5s$?4F

May 6, 2024

Higher Education Summit @ Knowledge24 (In-person event)



Mar. 20, 2024

Human Resources

  • Notre Dame University - Jack O'Brien
  • ServiceNow

View Recording - Passcode: 5mBVwb=n

Dec. 13, 2023

ITSM or CSM: When to Use Which
  • American University - Terry Fernandez
  • Western Governors University - Tina Watson
  • ServiceNow - Tim Raymond

View Recording

Nov. 15, 2023Hardware Asset Management
  • Vladimir Labar - University of Maryland, College Park
  • Karen Warren - Wesleyan University
  • Christina Lago - Yale University

View Recording



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