Welcome to the NET+ Docusign Program!

The Internet2 NET+ Docusign Program is open to all Internet2 Higher Education Members. This wiki page provides an overview on how to make the most of your program participation by sharing details on service documentation, upcoming events, latest Service Advisory Group news, and other community resources. 

If you are looking for further details on how to join the program, add  products, or adopt the latest version of the NET+ Customer Agreement, please email netplus@internet2.edu for next steps. 


📚 Service Documentation & Resources

Service Documentation

Resources

Check out the NET+ Docusign Case Studies:

Case Study: NET+ Docusign at the University of California, Berkeley

Case Study: Saving Trees and Time with NET+ Docusign at the University of Virginia

Rutgers University Streamlines Document Processes with NET+ Docusign

Participate in our Online Community (Participants Only):

Institutions participating in the NET+ Docusign program may take advantage of the sympa discussion list docusign-users@internet2.edu, receive our program newsletter and participate in other activities and events by joining our NET+ Docusign email distribution list. Please contact netplus@internet2.edu to be added to the campus discussion list, or our email communication distribution list.

Send Feedback or Submit a Feature Request:

The NET+ Docusign Program Manager reviews and prioritizes community feature requests on a quarterly basis and submits them to Docusign product leadership. Feature requests may be submitted using this form.

Service Advisory Group

Service Advisory Group (or Executive Advisory Group)

  • Andrew Lambuda, University of Pittsburgh
  • Barry Lanneau, Virginia Commonwealth University
  • Catrina Fowler, Rutgers University
  • Jerry Joe Benson, University of Texas at Austin
  • Jill Cozen-Harel, University of California, San Francisco
  • Renee Norred, Oregon State University
  • Meghan Swisher, Ohio State University
  • Sheilagh O'Hare, University of Texas at Austin
  • Sina Carroll, University of California at Berkeley
  • Stephen Saenz, University of Maryland, Global Campus
  • Lisa Feldhaus, University of Maryland, Global Campus
  • Andrew Duenkel, University of Washington 
  • Rich Horner - University of Nebraska
  • Greg Forster, Docusign, Staff Liaison
  • Jenna Mallberg, Internet2, Staff Liaison

To Contact the Service Advisory Board

If you're interested in getting involved in one of the above groups, please email netplus@internet2.edu. 

✉️ Get In Touch

NET+ Docusign Program Manager: Jenna Mallberg jmallberg@internet2.edu  

  • For inquiries to the NET+ Program Manager, Service Advisory Group, the Service Management team, or any subscribing peer institutions, please reach out to netplus@internet2.edu.

New to the NET+ Docusign program?
Reach out to get started! 



Latest Program Activities & Updates

News & Updates

Service Events 

Updates

Internet2, Docusign and Carahsoft with assistance from the NET+ Docusign Executive Advisory Board has entered into a new agreement in early 2020. The new agreement removes Internet2 from the purchasing and transaction flow. Carahsoft is instead handling the operational aspects of the program.

Program Newsletters

NET+ Docusign Program newsletters are issued quarterly and emailed to all Program Subscribers. Newsletters include updates from the Community, Advisory Group, Docusign, NET+, and beyond. Missed the latest issue? Reach out to us and we'll forward one your way. Please also send us an email to get on the mailing list and ensure you receive newsletters going forward.

Program Events

Upcoming Events (SAB or Webinars)

Past Events

Dive into how NET+ facilitates the adoption of operational tools such as ServiceNow, Docusign, and Splunk, focusing on achieving optimal pricing, robust security features, and seamless technical integration that align with educational environments. This event was apart of the nine part webinar series that the NET+ program managers hosted in fall of 2024.

  • Speakers:
    • Jenna Mallberg, Associate Program Manager, Internet2
    • Quyen Vaillant, Program Manager, Internet2
    • Nidhi Yadav, Associate Program Manager, Internet2
  • Recording Link: View Recording

Did you know that Docusign’s APIs and SDKs allow you unlimited options for leveraging the Docusign platform? University of Maryland Baltimore County is pushing the envelope (pun intended!) AGAIN, and Joe Kirby, AVP shared the details! In 2024 UMBC created a new API Tool called Docusign Envelope Workflow Review Tool. This tool allows designated individuals access to envelopes of designated forms even though the individual may not be part of the workflow for that particular envelope. Access is managed at the Docusign user level via the assignment of user groups. 

Sheheen Umer, Director of AI Product Management will talk about how Docusign is approaching AI and transforming contract management in this part of the presentation. Discover practical applications that streamline contract creation, reviews and post signature management backed by AI assisted technology. Gain insights into how Docusign AI can power your business! 

Last but not least, the Docusign team highlighted several new features and functionality with a focus on Artificial Intelligence.

  • Speakers:
    • Dana Voss, Senior Program Manager, Internet2
    • Joe Kirby, Assistant VP, Division of Information Technology, University of Maryland, Baltimore County
    • Shaheen Umer, Director of Product Management, AI, DocuSign
  • Recording Link: View Recording - Passcode: wX+6*uF9

Sina Carroll, Business Systems Analyst at the University of California, Berkeley talked about the Docusign implementation on their campus. This includes their enterprise configuration, staffing, training, current integrations, benefits for departments, and work with the UC Docusign community. The Docusign team reviewed several recent product enhancements, including new features and functionality.

  • Speakers:
    • Dana Voss, Senior Program Manager, Internet2
    • Ben Crawford, Senior Solution Consultant, DocuSign
    • Sina Carroll, DocuSign Service Lead, University of California, Berkeley
  • Recording Link: View Recording

The NET+ Docusign program held an informative Town Hall meeting. Rachel Sligar, University of Virginia, shared details on their Docusign implementation, for which her team received a Sustainability Award. Docusign covered Integrations & API capabilities, including the most common across higher ed institutions (ex. Hyland (Perceptive Content/OnBase), ServiceNow, PeopleSoft, etc.). They also covered some of the most recent product enhancements & updates, including: Self-serve account cloning, Subscription management & feature visibility, Web Forms enhancements, Embedded Signing enhancements, Agreement Actions, Free edition of DocuSign Monitor, Training & enablement resources. 

  • Speakers:
    • Dana Voss, Senior Program Manager, Internet2
    • Jessica Rivera, Customer Success, Public Sector, Docusign
    • Rachel Sligar, Document Imaging and DocuSign, Information Technology Services, University of Virginia
  • Recording Link: View Recording - Passcode: j==C#L7T

Dane Davis, Lead Solutions Consultant at Docusign highlighted several roadmap items. Gustavo Bitdinger, Director of Product Management and Nikki Erakovich, Senior Product Marketing Manager did a deep dive into Docusign WebForms. 

  • Speakers:
    • Dana Voss, Program Manager, Internet2
    • Dane Davis, Solutions Consultant, DocuSign
    • Nikk Erakovich, Sr. Prod Marketing Manager, DocuSign
    • Gustavo Bitdinger, Principal Product Manager, DocuSign
    • Gregory Forster, Partner Channel Manager, DocuSign
  • Recording Link: View Recording
  • Speakers:
    • Dana Voss, Program Manager, Internet2
    • Carolina Rivera, Sr. Product Manager, Docusign
    • Cory Hakes, Account Executive, Higher Education, Docusign
    • Dawn Hamilton, Account Executive, Higher Education, Docusign
    • Marlita Kahn, UC Berkeley
    • Joe Kirby, AVP, Department of IT at University of Maryland Baltimore County
  • Presentation Link: View Presentation



Program Benefits

Program Benefits

If you are interested in learning about the benefits of the NET+ Docusign program, please check out our website (Docusign)

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