Agenda
- Roll Call (by timezone - East to West)
- Scribe Shout-out - It's easy to scribe: How To Scribe Itana Calls Guide
- Agenda Bash
Main Topic - Best Mistakes Ever-Lighting Round
- Itana Org Updates (if any)
- Working Group Updates
- New2EA Working Group
- API Working Group
- Business Architecture Working Group
- Steering Committee Update
- Women in EA Working Group
- Face2Face 2020 - Boston - Leading Change as an Architect
Attendees
Announcements - Itana News, Working Group Report out
Business Architecture Working Group Report Out scheduled for June 26th.
Topic Title (Best Mistakes Ever - Lightning Round)
- Lewis King-Yale: Faculty Flop
- Lessons:
- Follow the pain in the organizations.
- Trying to update Registrar data.
- Scaled to faculty within 5 years of the meeting.
- Perhaps talking to the Wrong Audience?
- Roll out an LMS in the 90s. Developed programs for the plant floor of the auto industry.
- School of Engineering. Keeping the Registrar data. Talking to the wrong audience. The pain in keeping registrar data.
- Chas Grundy-Notre Dame: We're on the Train to Hell and I'm the Conductor
- Went to Central IT from the Web group.
- Split in Web-Public affairs, charge-back group.
- Central-IT-fighting against all.
- Creating a content management system.
- Only 1 person worked on the CMS.
- Became the de facto standard. “We are on the Train to Hell and I’m the Conductor”.
- Why is the marketing group hiring programmers?
- Failure of relationships and technical debt.
- IT was not getting along with partners’ “enemies” on campus.
- Making decisions because the relationships are bad.
- The customer is the University.
- Relationships are the currency you can’t spend savings that are not built up.
- IT and Marketing are working together to get out of it.
- Betsy Draper-Kansas State University: Starting at the Top: Crash and Burn
- Federal agency
- Go in, take charge and make things happen
- Stepped into the shoes of the predecessor but did not understand the culture,
- Not able to make political connections in the agency.
- Boss suggests LSS training.
- Heads will be in training.
- 3 heads set the trajectory
- Lessons: Look for the ripe apples and they can be in any part of the tree.
- Finding a champion for the EA practices.
- Finding the right apples
- Moving from the federal government to higher ed
- Starting at the Top: Crash and Burn.
- Lonnie Smetana-University of Manitoba: Don't Search for Answers
- Not what I was looking for.
- Analyst level work.
- Working through self-doubt and imposter syndrome.
- If you don’t know how to ask the right question-Deming quote.
- Need to be question oriented as well as answer oriented
- Learn to apply expansive thinking.
- Refactored-report. Think strategically-What is the right question.
- Recently-How to address the accessibility score?
- Rather than compliance and thinking about design. ie close captioning.
- Assigned to the initial phase of the modernization effort.
- What to do with the outcomes of the report. Sent off to CIO/Boss.
- Jeff Kennedy-University of Auckland: Long-Lasting Neighbo[u]rhood Effects
- Integration architect and development architect.
- Green and Red? Human Synergetics.
- Willingness and capability.
- Need to be willing and capable.
- Get in early.
- Don’t give trust where it is not earned.
- Communication
- North Star Buy-In.
- Conversation meter.
- Listening to learn.
- Moving to authenticity.
- Goal
- Clarity of goals and honesty of what progress might look like.
- Big bang rather than incremental.
- Replatform integrations
- Replatform on Oracle.
- Didn’t go well.
- Tried to move to Mulesoft.
- Remain implicated.
- Series of mistakes
- Dimension of trust
- Chris Eagle-University of Michigan: Don’t Ignore the Political Lens
- 1999: Seeking a CIO opportunity.
- Private industry
- Blinds and Wallpaper retailer. Mail Order.
- Running borders books at the time.
- Put the catalog online.
- The current CIO was not the right person for the transformation.
- Chris took the job.
- Ignored the political aspect.
- What are you going to do with the old CIO?
- Special projects.
- Late 50’s early 60’s. Chris early 30’s. The CEO hated Chris.
- Y2K.
- Undermined by the old CIO.
- Chris went to the CEO and learned the old CIO is the uncle of the CEO.
- His greatest failure.
- Jim Phelps-University of Washington:
- CSG: Brilliant Asshole problem.
- Madison: EVP Enrollment Management
- Translate with the Provost.
- Being flippant with a comment offering help.
- Need to more questioning rather than answering.
- I learned humility.
- Open questions:
- Sorry...didn't capture the chat.