Educause Workshop Listing

Face2Face 2018 - Evaluating and Maturing Your Enterprise Architecture Practice

Tuesday, October 30 | 8:00a.m. - 4:00p.m. MT | Meeting Room 406
Session Type: Additional Fee Program
Delivery Format: Preconference Workshop
We will use the Itana EA Maturity Model for Higher Education and guide you in applying it to your institution. Case studies will highlight methods that teams have used to mature various aspects of their EA practices. Exercises will help you identify target maturity levels and define next steps in maturing your practice.

Outcomes: Apply the Itana EA Maturity Model to your institution* Apply lessons learned from other institutions to your own practice * Build a roadmap for maturing your enterprise or business architecture practice * Build your personal network with other practitioners

Workshop Materials

Agenda	Slide Deck	Maturity Model

Workbook	Maturity Model on a Page

Group Work

Transcriptions

(See Photos Below)

Itana 1

?

Δ

Take a method with artifact on

Work through method

Management Future:

Get dedicated resources at appropriate levels
Get dedicated EA meeting with senior leadership team
EA capability assessment
Improve tracking EA engagements
Document engagements (especially outside of the official portfolio)

Δ

Wasn’t really groundwork (introspective instead)
Need a Zero on the rubric
Workbook clumsy to work through
Didn’t make it all the way through my document
Light on feedback on later attributes
Confused at beginning as newbie – hard to map in early – some early scaffolding in EA would help
Advance homework
- Reading on EA
- Elevator speech
- Scope

!

Scopes are dramatically different
Active strategy management practice
Maturity model could be used for more than just EA
O.W. for engagements
RACI for ARB
Sometimes IT gets more mature than the user community and can’t mature further

What is E.A. in H.E.?

Defined by institutional culture
“What’s That?”, informal
Governance, strategy
Consistency in technology, supportable
Speed to delivery
Sponsorship different from business

What is changing?

Sata integration (w/ Saas)
Unites can do their own IT
EA relationships & outreach

Itana 2

What was hard:

Fully defining current state
Without formality, hard to discuss assessment

Future State ideas

Communicating what we’ve been doing
Changing the culture
Can’t address a problem that’s not defined
Getting EA in the hands of units and out of IT

Impact assessment:

Establishing metrics
Qualitative metrics

“Would you recommend the EA practice to your colleagues”

Defined outcomes

Engagement Future:

Communications
Transparency
Document and communicate what we are doing
Be more intentional about reuse
Staff engagements
CoP – 30-60 people discussion each month
Change management techniques
Focus on service development and move out to engagement
Stakeholder analysis

Maturity Milestones

Scope Definition:

Formed a working group
Defined values for each
Find customer and deliver value
Narrowing the scope
Charge from CIO, feedback from sponsors

Engagement:

Recruited business architect
10-15 workshops with CIO levels
Governance body, scoring
Slide deck on their praciaotice
Highly visual processes
Review board, scorecard
Project expected to comply
Used brick models
Repository, wiki

Itana 3

Management:

Dedicated Resources – Job series for architects
Leadership Buy-in
Established and published process and artifacts
Integration with managed processes and governance
Automating, tooling the processes
Principles and patterns. Archimate and EA Tooling (ORBIS)

Impact Assessment:

Defining expected outcomes
Watching for your work being requested/repeated
Percent Successful arch. Reviews for projects
Number of strategic thinking efforts Þ proposals

Scope Definition: Future

Finalize scope and define / document
- Draft
- Vet with senior leaders
- Use strat on a page
- Use capability map
Advance discussions with key stakeholders regarding value proposition
Develop elevator speech
Use artifacts to discuss value
Use visualizations and matrices
Need to narrow: used attributes on maturity model
Find a way to get around the “I do that” attitude (do it for them!) or say “That is fantastic…”

Delivery Future

Statements of work
Service level strategies
Review board assessments
Rali for artifacts
Learn how to develop arch. Standards
Structures request for EA consult
- Entry point to each
- Track arch. Reviews in system of record

Delivery:

Operationalized the EA Team work
Formed a working group
Leveraged caudit for B12 conversations
Review board
- Right focus, supported leadership, used retros to define, help with each checklist measurement
Long list of artifacts, RACIS on artifacts
Scoreboard with subject matter expert map
Bricks, Mesas, other methods Þ Archimate

Drivers for Forming a Practice:

Starting an erp-watershed moment, breaking up monolithserps
Shifting to cloud
Rising best of Bread, Good enough for me
Plug and apps in platforms (MS, Google)

Final Shout out #1

1 Year concept map with XMIND
Transparency in documentation
Graphics-flow data, info graphic
Writing stuff down
Do EAMM review with MyTeam
Documenting Engagements
Think about stakeholders you don’t usually work with – relations (broaden stakeholders)
Build relationships even if scope mot in place
Ask what standards are in place
Build into other processes that work this space without saying as much

Itana 4