Good Morning,

I am writing on behalf of the Internet2 AWS Service Advisory Board (SAB). The AWS Higher Education Team has requested our assistance with collecting requests for enhancements or changes to AWS and its services, with the hope of improving the platform for the research and education community. To facilitate this, we developed a form to collect the requests, the associated use cases, and their overall impact on your ability to use AWS.

These requests could be challenges in managing AWS at the enterprise level, a little tweak to a service that would help you end some work-around or a major challenge to a researcher’s ability to use the platform.

We are asking everyone in the research and education community to contribute to this effort, regardless of whether your organization is using AWS for enterprise work, research, teaching, and learning, or something else. It doesn't matter if you are on Internet2’s NET+ contract, on a direct contract with AWS, or have access through some other program.

Submit as many requests as you like but, please complete a separate form for each request.  The request form can be found at: 

Request Form: https://forms.gle/SpW11KexDw3Drf5q9

We also encourage you to indicate your support for existing requests by reviewing our request tracker located at:

Request Tracker: https://tinyurl.com/HED-AWS-FeatureRequests

This will help the SAB gauge their impact and prioritize these requests for AWS. Working with AWS Education CTO Leo Zhadanovsky, the SAB will pass all requests on to the AWS product teams, with those having the greatest support getting the greatest attention.

We will submit your requests to AWS on a quarterly basis, so we will reach out to the community in advance to ask for new requests as well as your support for existing requests. We will work with AWS to update the status of submitted requests on a regular basis.

I am excited about this initiative and hope you will join me in making it a success. 

Rick Rhoades
Manager, Cloud Services
Penn State University
Chair, Internet2 NET+ AWS Service Advisory Board