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January

Agenda


  • Roll Call (Matthew/Mary)
  • Updates from ServiceNow (Wanda)
  • Goals planning for 2021 (Matthew)
  • Update on accessibility SIG (Matthew)
  • Walk through of Service Advisory Board collaboration space (Matthew)


February

Agenda

  • Review of finalized Goals

March

Agenda

  • ServiceNow latest business models and pricing overview and discussion


April

Agenda

  • Business Model Review (Quebec)
  • Accessibility Group Charter Review
  • Discussion on Enterprise Service Management Licensing with ServiceNow
  • Discuss Framework for Common Service Data Models

May

Agenda

  • Updated Business Model Review (Wanda)
  • Institutional Profile Review (Matthew)

June

Agenda

  • ServiceNow Product Input Opportunity (Matthew)
  • Institutional Profile Review (authentication needed) (Matthew/Karla)
  • Accessibility Working Group Charter Finalization (Matthew)
  • I2Online Webinar Discussion (Matthew)
  • Slide distribution from previous meeting (Wanda)

July

Agenda

August

Agenda

  • Reserved

September

Agenda

  • ServiceNow Updates (Wanda)
  • Updates: Institutional Profiles (Matthew)
  • UPDATE: SN Accessibility team joined Accessibility Call (Mary/Matthew)

October

Agenda

  • Introduction to Steve VP from SN
  • Discussion with John Spirko on Common Services Data Model
  • Discussion with Kevin Morooney on the state of HE

November

December

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