NET+ cloud services town halls are designed to keep subscribers up to date on the latest product updates, any NET+ program changes and to encourage and enable dialog amongst subscribing institutions for the various services. Here is a recap of some of the services that added or expanded town halls in 2020.

NET+ Zoom Community Town Halls

As universities were forced to move their campuses online, a lot of attention was focused on Zoom’s security, compliance and integrations with other systems. To help address the community concerns, the NET+ Zoom program coordinated the following community calls:

  • April 14 - Zoom Addresses Security & Privacy Concerns
  • June 16 - Community Roundtable to discuss upcoming Zoom releases that affect higher education
  • December 9 - Updates to Zoom’s LTI Pro App

For more information about the program or upcoming events, please contact

NET+ DocuSign Program Launches Quarterly Subscriber Town Hall Series

On October 20th DocuSign gave a presentation of their roadmap, and representatives from University of California-Berkeley, University of Massachusetts, University of Maryland-Baltimore County, and University of Texas-Austin shared details about the rollout of DocuSign on their campuses. Town Halls such as this are only open to subscribers. The next Town Hall will be taking place on January 19th. If you would like to ensure you are invited to the January event and any future events or to learn more about how to sign up for the NET+ DocuSign program, please contact

Quarterly Town Hall for NET+ ServiceNow Subscribers

Over the summer, the NET+ ServiceNow program began a new series on engaging NET+ subscribers in a town hall format. The inaugural event was based around an effort between the NET+ ServiceNow Service Advisory Board and ServiceNow product owners on designing a “Back to Campus” service to allow for institutions who were heading to an in-person instructional format to do so in a more safe environment. The town hall was then set up to draw feedback from program participants on work that was progressing in this toolset. For more information on this series, please contact

NET+ AWS Town Hall 

The first of what will be regular Town Hall sessions for NET+ AWS subscribers was held on December 2. Topics discussed included virtual desktop services available from AWS (Workspaces and AppStream); an update from the working group looking at integrations between AWS SSO and Grouper; and, a discussion of managing connectivity to AWS, including use of the Internet2 Cloud Connect service. For more information on this series, please contact

Quarterly NET+ Code42 Town Hall

The NET+ Code42 program held its quarterly all subscribers town hall on October 15. The focus of the town hall was on Code42's new product branding of Incydr and CrashPlan. Information on the town hall is available on the Code42 wiki.

  • No labels