Reviewing a Service for Consideration
When do we add a new service into the NET+ Cloud Services Portfolio?
- Is there an unmet need in the market today for a specific technology?
- Is there a challenge with an existing supplier (contract terms, business model, relationship) where there research and education community can work together?
Key Characteristics and Requirements for a NET+ Service:
- Scale at least nationally
- Meet unique R&E needs today and into the future
- Delivered over global R&E networks
- Adopt R&E federated identity standards
- Commit to community Accessibility, Privacy, Security and other Compliance needs
- Commit to sales practices and a business model that aligns with community expectations
- Support a common, community contracting terms and conditions (negotiate once, use many times)
Candidate Services
Requirements of Service Providers
- Service Provider Sponsor: Executive sponsor within sales and within product at the service provider
- Identified Sponsor: CIO or other senior executive from a member institution
- Membership in Internet2 and InCommon Federation
- Adoption of InCommon -Shibboleth/SAML2.0 and Connection of services to the R&E Network
- Completion of the Higher Education Cloud Vendor Assessment Tool (HECVAT)
- Commitment to:
- A formal Service Evaluation with 5-7 member institutions
- Enterprise wide offerings and best pricing at community scale
- Establishing a service advisory board for each service offering
- Community business terms (Internet2 NET+ Business and Customer agreements)
- Support the community’s security, privacy, compliance and accessibility obligations
- Willingness to work with the Internet2 community to customize services to meet the unique needs of education and research
Intake Process
- Exploration
- Determine level of community interest
- Review level of alignment with Internet2 members current cloud priorities
- Review Requirements
- Determine business model
- Review NET+ standards for functionality, technical integrations, security, accessibility, business model and contract terms
- Overview of process and expectations management
- Identity academic member sponsor
- Complete Intake Form
- Articulate sponsorship from Internet2 members and candidate service leadership
- Product roadmap and vision of higher education
- Overview of anticipate resources and timeline
- Community Consultation
- Opportunity for review of the intake form and product
- Feedback from NET+ advisory committees and other groups
- Review and Prioritization
- Review by NET+ leadership team
- Recommendation to move forward, move to backlog for future consideration or rejection