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Summary

This document provides a breakdown of the work as identified in the 2018 InCommon subscriber survey. Primarily, only those items receiving ‘high’ or ‘medium’ priority are listed. The work items are categorized below and indicate responsible party.

Subscriber Survey

The full report of the subscriber survey from the Certificate Service Review Work Group can be found here:

  • Link TBD

Work Plan Components

Last Updated: September 25, 2018

Note: This work plan is currently in draft mode; dates are subject to change.


Item

Responsible

Priority

Target

Change Management / Communications

Comodo

High

October 2018

ACME Support in CCM with product roadmap

ComodoHighDecember 2018
SSO EnhancementsSharedMedium

Improve the EV process

  • Documentation
  • Videos
  • Training
  • Flexibility on source docs
  • Training of Comodo staff
SharedHigh

Improve the DCV process

  • Documentation
  • Videos
  • Training
SharedHigh

Support

  • Documentation/Clarification
  • Knowledge base (possibly)
  • Additional training videos
    • CSR generatio
    • Certificate installation
    • Certificate renewal
SharedMedium

Process Integration between InCommon and Comodo

  • Source documents for org vetting / consistent org names
  • Admin contacts (possibly)
  • Managing RAO contact info
  • Managing Org info
SharedMedium

Dashboard Enhancements

  • SLA information (possibly)
Shared???
InCommon Certificate APIInCommonMediumJune 2019
2018 SLA changes: Communications with the communityInCommonMedium
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