Thoughts on aligning to existing models in industry
Clear definition of maturity model
Clear articulation of outcomes
Clear articulation of audience
Writing style and language to be accessible by intended audience
Focus on strategic audience
The model should incorporate a scale of maturity and a set of processes domains specific to the capability
Metrics are needed for each domain
Harvard chose ITIL service lifecycle to define process domains
Maturity levels are generic (1-5 or 1-3, etc.) and the processes are from ITIL therefore the actual cells must describe the actual characteristics of the service at various stages of maturity
Needs measures and assessment mechanisms
Discussion items
The group has discussed definitions, outcomes and use of the model. These need to be documented in the initial draft
Mapping to ITIL may not be a good choice for all of higher ed as ITIL is a significant lift in its own right
Mapping to ITIL could be highly beneficial in that it is an understood and popular framework
ITIL might not encompass all of EA functions
Performance measures are very interesting
EEAM-edu Attribute Brainstorming led to reasonable trajectories across each of the attributes
The model seems to be working and should move towards documenting
Documentation should not be viewed as fixed but still very fluid - a working document
Writing team should start work
Make sure all prior work is incorporated as text or comments in initial draft
Include definitions, audience, use, etc.
Create a working draft that others will be able to contribute to and that can be restructured as needed
See action items for next steps
Action items
Louis to write up meeting notes and circulate to Working Group
Louis to add call to action to message to working Group to add thoughts and attributes to brainstorming sheet by Wed., July 12
Piet to draft initial structure for the EAMM-edu document
Writing group of JJ, Piet, Louis, Jose and Maher to stake a claim to sections of contribution and to write initial drafts by Fri., July 14th
Louis to set up a meeting for Fri., July 14th for writing team to discuss progress