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| Account Create | Self service account create/claiming, allow for invite, claim at website or similar UI feature with SMS or email codes provided to previously known user email or phone. | |
|---|---|---|
| Account Credential Change | Passwords and Two factor self service. Each can be self service or assisted by helpdesk. Helpdesk staff cannot know or have control of the credential being changed they can only send user an event prompt/secret for use in the self service interface. | |
| Account Credential reset (forgot, etc) | Password and two factor issues. The user is not in control or does not know the values of the credential (password), This is a bit harder case often forgot password , or issue with multi factor. | |
| Account Disable/Enable | Admin Account management panel - this is done by admin users in response to an issue with the user or the account. | |
| Account Expire/Unexpire | Automated Deactivate and activate account based on the membership in the groups defining eligibility for account(s). | |
| Password Expire | Timed expiration of a password. | |
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