Versions Compared
Key
- This line was added.
- This line was removed.
- Formatting was changed.
Greetings All
Internet2 NET+ is pleased to announce a 12 month townhall series for our NET+ ServiceNow participants. Please see below for our series details for each month. You can also pre-mark your calendars as each townhall will be scheduled for the 3rd Wednesday of the month at 3:00pm ET. More details are below. If you would like to participate in one of these townhalls, please reach out to me, Quyen Vaillant (qvaillant@internet2.edu), and we can get you involved. Also, if you have ideas for other townhalls, we would love to hear them and work with you to get them scheduled. Please reach out to me with those ideas as well. Thank you.
Table of Contents
| Table of Contents |
|---|
General Scheduling Details
Recurring Dates: Monthly on the 3rd Wednesday of the month
Recurring TImes: Noon Pacific, 1 PM Mountain, 2 PM Central, 3 PM Eastern
Specific Monthly Details
November 15th, 2023
| Registration Link | https://internet2.zoom.us/webinar/register/WN_MqyZme81QAifNDgJKd7qvg |
|---|---|
| Subject | Hardware Asset Management |
| Speakers |
|
| Participating Institutions |
|
| Description | Has Hardware Asset Management been on your mind? Well, you are not alone. In a recent survey, this was the top vote getter for topics to cover in our Townhall series on the ServiceNow platform. As you might guess, the community is still early in its path development for HAM but we can learn from our peers. In this Townhall, we will hear from Yale University, University of Maryland, and Wesleyan University on their initial steps in moving down this road on topics such as what problems they are looking to solve, the processes they've followed thus far, and timelines. We will even see a demo from University of Maryland and a HAM expert from ServiceNow will be available to answer your questions. Please join your peers for this event. |
| Recording | NET+ ServiceNow Hardware Asset Management on demand recording |
December 13th, 2023
| Registration Link | https://internet2.zoom.us/webinar/register/WN_MCMBoJfDRZiOwzX1TF8QTQ |
|---|---|
| Subject | ITSM or CSM: When to Use Which |
| Speakers |
|
| Participating Institutions |
|
| Description | Having trouble figuring out if you should use ITSM or CSM to solve a problem? Higher education has complex problems not found in any other sector. As such, it can be difficult figuring out if you should use ITSM or CSM for particular use cases. If this resonates with you, please join us for this townhall to hear from your peers that have traveled this path before. |
| Recording |
January 17th, 2024 - Cancelled
February 21, 2024 - Postponed
| Registration Link | Details to come |
|---|---|
| Subject | IT Operations Management |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
March 20, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_6qdLpRwfSESH_W3Jy_4BWA | |
|---|---|---|
| Subject | Human Resources | |
| Speakers | Notre Dame | |
| Participating Institutions | Notre Dame and ServiceNow | |
| Description | TBD | Are you looking for ways to enhance your employee experience while increasing your organization's HR operational efficiency and productivity? Join our town hall to discover how ServiceNow's HR Service Delivery platform can help streamline and automate HR processes within your organization. In this session, you will hear directly from the implementation team at the University of Notre Dame on their journey implementing HR Service Delivery and how they're leveraging it now. |
| Recording | Link will be posted after the session. | Recording
April 17, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_Fd0MOR1SQ1eIIyF06Cl_pQ |
|---|---|
| Subject | Accessibility |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
May 15, 2024 (Cancelled for HE Summit @ Knowledge)
| Registration Link | N/A |
|---|---|
| Subject | Cancelled Due To HE Summit @ Knowledge 24 |
| Speakers | N/A |
| Participating Institutions | N/A |
| Description | N/A |
| Recording |
June 19, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_muKB-ESTQv6KE1YNGbo4cw |
|---|---|
| Subject | Rise Up Program |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
July 17, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_J-_jLflpQRuLwPj1rl2hEQ |
|---|---|
| Subject | Pinnacle, Budget |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
August 21, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_GKlLFP_WTDOzZbWjaO8pvg |
|---|---|
| Subject | Campus Experience |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
September 18, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_slvEUyPXSfuc6OIUS8q92Q |
|---|---|
| Subject | Field Service Management |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
October 16, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_RGCQLGuBSyON2RcERSN8gw |
|---|---|
| Subject | SPM / APM |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |
November 20, 2024
| Registration Link | https://internet2.zoom.us/webinar/register/WN_bDnfKt80RWGuxDW_2QOrjA |
|---|---|
| Subject | Source To Pay |
| Speakers | TBD |
| Participating Institutions | TBD |
| Description | TBD |
| Recording |