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If a matching Email Address or Identifier is found, any pending confirmations on any matching Petitions will be resent. Confirmations are sent to the same address originally emailed as part of the Enrollment Flow. It is not currently possible to change the destination address.
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Confirmation Resend only applies to enrollments started via an Enrollment Flow. It does not apply to Default Registry Enrollment. |
Identifier Lookup Mode
Identifier Lookup Mode allows a user to request an email containing an Identifier, such as their login username.
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The user is asked to provide a verified Email Address or any Identifier associated with their CO Person record. If a matching Email Address or Identifier is found, a message (using the Message Template) will be sent to all verified Email Addresses associated with the CO Person. The CO Person record must be in either Active or Grace Period status.
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Identifier messages will only be sent to CO People in Active or Grace Period status. |
Authenticator Reset Mode
Authenticator Reset Mode allows a user to reset an Authenticator without logging in to Registry.
To enable this mode, first define a Message Template. The Message Template should have a Message Context of either Authenticator or Plugin. The Message Template should include the Message Substitution (@RESET_URL), which will contain the link the recipient should click in order to continue the Authenticator reset process. Identifiers may also be used, as described in Identifier Lookup Mode, above.
In the Dashboard Widget configuration, there are several options to set:
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If Authenticator Reset Mode is subsequently disabled, any pending reset requests will remain active for the duration of their token validity. The only way to bulk invalidate such tokens is to delete them from the database table ( |
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Locked Authenticators cannot be reset. Similarly, Authenticators cannot be reset for CO People not in Active or Grace Period status. |