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The eduroam-US Knowledge Base provides answers to common questions, guides to getting started with eduroam, and details on how to contact the team for help. Have questions or an idea to make this space better? Contact us.
Getting Started
eduroam Admins use the eduroam Federation Manager portal to manage their eduroam deployments. After signing up, use your InCommon or Google credentials to log in and begin setting up eduroam with connections to your IdPs (the way your users log in), SPs (the way your hotspots send traffic to other subscribers), and service locations (where eduroam can be found in the physical world).
- eduroam Federation Manager Guides
- Quick Start Guide is designed to assist you with getting started in the eduroam Federation Manager portal
- eduroam Admins User Guide provides details on configuring and managing your eduroam Organization
- Support Organization Admins User Guide is designed to provide information for completing configuration for Support Organizations.
- eduroam IdP Realm Testing Guide
- eduroam Log Viewer Basics
- How to read your eduroam report
- FAQ on enrolling and logging into the eduroam Federation Manager
What to do next
While we work to update our documentation, our colleagues at GEANT have documentation on configuring your RADIUS servers for eduroam.
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During organization-side configuration, use tlrs1.eduroam.us and tlrs2.eduroam.us as your upstream RADIUS server addresses. |
Additional documentation
Below you'll find general help guides, eduroam best practices, and some technical documentation for configuring eduroam on certain varieties of wireless controllers and RADIUS servers.
General guides
| Document Title | Author(s) | Revised |
|---|---|---|
| eduroam US Best Practices Guide | eAC | see document header |
| How to deploy eduroam on campus | GÉANT | see document header |
| CAT (Configuration Assistant Tool) Guide | GÉANT | see document header |
| Help desk best practices | GÉANT | see document header |
| EAP Server Certificate considerations | GÉANT | see document header |
Configuration for wireless controllers, RADIUS servers
| Document Title | Author(s) | Revised |
|---|---|---|
| Aruba Clearpass 6.7 service template for eduroam | Aruba Networks | Linked to 7/18/19 |
| Aruba Clearpass 6.8 service template for eduroam | Aruba Networks | Linked to 7/18/19 |
| Configuring Cisco ISE 3.1 for eduroam | Cisco Networks | see document header |
| Cisco Networks | see document header | |
| Configuring Cisco ISE 2.1 for eduroam | Cisco Networks | see document header |
| Configuring FortiNAC 9.2.0 and lower for eduroam | Fortinet | Linked to 12/12/21 |
| Configuring NPS for eduroam | JISC | Linked to 3/22/22 |
Resources
- Join the eduroam-admins@internet2.edu list to stay update on service updates and changes
Check the current status of the eduroam service
- eduroam Federation Manager portal Release Notes
- eduroam RADIUS infrastructure Release Notes
- Consultations for community input and comment
- eduroam Best Practices Guide
- eduroam Voluntary Product Accessibility Template (VPAT ™)
Let us know
- Have questions or an suggestion? Contact us.
Contact the eduroam Advisory Committee (eAC)