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Contact information is expressed in series of <md:ContactPerson> elements in SAML metadata. Note these rules when working with metadata registered in the Incommon Federation:

• Each <md:EntityDescriptor> element SHOULD contain at least four contacts. Each contact is expressed using the  <md:ContactPerson> element. Each should have XML attributes contactType="support", contactType="technical", and contactType="administrative", plus a fourth <md:ContactPerson> element with XML attribute contactType="other" respectively. The element with the contactType="other" is the Security Contact, It carries an extra XML attribute indicating the contact is a security contact. See example below.
• An entity MUST declare a technical contact (contactType="technical").
• An entity MUST declare an administrative contact (contactType="administrative").
• An entity MUST declare a security contact (contactType="other"; with an extended REFEDS metadata attribute of contactType="http://refeds.org/metadata/contactType/security".)
• Each <md:ContactPerson> element MUST contain at least one <md:EmailAddress> element.
• If a contact is a non-person (such as a mailing list), the <md:GivenName> element MAY contain a title or label, and the <md:SurName> element SHOULD be omitted.
• If a contact is a real person, the <md:GivenName> and <md:SurName> elements SHOULD reflect the person's real name.

See saml-metadata-contacts for information on how ContactPerson is used in InCommon metadata.