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Tuesday, October 30 | 8:00a.m. - 4:00p.m. MT | Meeting Room 406
Session Type: Additional Fee Program
Delivery Format: Preconference Workshop
We will use the Itana EA Maturity Model for Higher Education and guide you in applying it to your institution. Case studies will highlight methods that teams have used to mature various aspects of their EA practices. Exercises will help you identify target maturity levels and define next steps in maturing your practice.
Outcomes: Apply the Itana EA Maturity Model to your institution* Apply lessons learned from other institutions to your own practice * Build a roadmap for maturing your enterprise or business architecture practice * Build your personal network with other practitioners
Workshop Materials
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Workbook | Maturity Model on a Page | |||||||||||||||||||
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Group Work
Transcriptions
(See Photos Below)
Itana 1
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Take a method with artifact on
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- Get dedicated resources at appropriate levels
- Get dedicated EA meeting with senior leadership team
- EA capability assessment
- Improve tracking EA engagements
- Document engagements (especially outside of the official portfolio)
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- Wasn’t really groundwork (introspective instead)
- Need a Zero on the rubric
- Workbook clumsy to work through
- Didn’t make it all the way through my document
- Light on feedback on later attributes
- Confused at beginning as newbie – hard to map in early – some early scaffolding in EA would help
- Advance homework
- Reading on EA
- Elevator speech
- Scope
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- Scopes are dramatically different
- Active strategy management practice
- Maturity model could be used for more than just EA
- O.W. for engagements
- RACI for ARB
- Sometimes IT gets more mature than the user community and can’t mature further
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- Communications
- Transparency
- Document and communicate what we are doing
- Be more intentional about reuse
- Staff engagements
- CoP – 30-60 people discussion each month
- Change management techniques
- Focus on service development and move out to engagement
- Stakeholder analysis
Maturity Milestones
Scope Definition:
- Formed a working group
- Defined values for each
- Find customer and deliver value
- Narrowing the scope
- Charge from CIO, feedback from sponsors
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- Examples of how specific institutions fit into the EAMM
- Going through the EAMM Process
- Snapshot in time (present + future)
- Discussion about variability of scope
- EAMM framework
- Quality of paper, all of materials
- Great reminder of some foundational methods
- Good mix of activities
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2A-Skills for EAs
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2B-Skills for EAs
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3-Influencing Strategies
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- Service rationalization
- Tech/biz management
- Communication w/in & beyond
- Scale
- Lifecycles
- Dependencies
- Alignment of goals/resources/services
- Tenacity
- Inter-dependencies
- Common Language
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- Strategic thinking
- "Multi-domain Fluency"
- Bridge tech to business and Institutional Goals
- Communication
- Ability to influence
- Curiosity
- Disruptive; discontent with status quo
- Process analysis and improvement
- Influence
- Storytelling
- Leadership
- Context
- Nuance
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- Deep thinking
- Curiosity
- Curious
- Building consensus among stakeholders regarding technology directions
- Investigative
- Analytical
- Facilitator
- Good communicator
- Focus on 3 years out
- Analytical, breadth of knowledge
- Detecting and diagnosing architectural problems
- Creative
- Business focused
- Enabler
- Structured
- Technical background (multiple domains)
- Divers experience
- Understanding effective architectural patterns & explaining them
- Big picture
- Holistic approach
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- Facilitation
- Communication
- Mediation
- Business
- Strategic thinking
- Big picture
- Motivate people
- Communicative
- Setting out goals
- Vision
- Business analysis/language
- Ability to look at the big picture
- Multi-domain skills
- Understand business
- Balance thought & communication
- Understand your context
- Envision the future
- Business acumen
- Communication
- Analysis skills
- Listening
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- Storytelling
- Viewpoint
- Build trust
- Value proposition
- Recognition*
- Influencers (target)*
- Understand their challenges
- 3rd party validation
- Quid pro quo
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4B-Group 2 Role Play
Best of Breed Role Play
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4C-Group 3 Role Play
Lions and Zebras
Photos
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- CFO
- Save $
- Save on food
- "Safari" like
- Public/community
- What could happen?
- Do I want my kids to see?
- Against mission
- Zoo keeper
- Personal/staff safety
- Extra mess
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- Lion
- "Great idea!"
- Let's expand this idea
- Great opportunity for the zebra market
- Dietary variation
- Zebra
- Not so sure
- Really want to see ROI
- Concern for my heard
- Alternate proposal
- Giraffes are nicer
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- Buyer
- Vendor/sales person
- Consultant/advisor
- Finance
- QA person/mechanic
- Buyer-Recites statement to vendor
- Rising sea level
- Must float or fly
- Looks vintage
- Vendor
- Gives options
- –>Buyer–>Finance–>Consultant
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- Roles
- Zoo keeper
- Zoo owner
- PR/Marketing
- Problem
- Need Space
- 2K
- Idea 1
- Combine space
- Disagree = 2K
- Idea 2
- Combine and add animals
- Safari tour
- OK=20K
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- Emotional appeals
- Vision
- Visibility
- Relationship building
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5B-Personal Skills
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6A-Mid-day Feedback
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6B-Mid-day Feedback
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7A-Scope Document Sharing
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7B-Scope Document Sharing
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- Storytelling
- Persistance
- Influencing
- Making time for socializing
- Strategic thinking
- Negotiation skills
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- Interactions ++
- Pace
- Multi-presenters ++
- Accessible examples
- Softer skills
- Influencing strategies
- Need microphone
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- Specific EA examples for role play
- Computer power management of presentation
- CIO panel later in day
- Biz panel
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- Successful EA practices can be very different
- Be patient-this is long-term work
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- Why isn't EA taking hold in more organizations
- Strategies for launching EA?
- EA w/ what we actually have?
- Challenges for launching
| Driver | Outcome |
|---|---|
| Optimize delivery of "X" services | Deliver at lower cost |
| Increase pressure from biz unit to go online | Reduced cost & complexity |
| Ward off cyber threats | Architect solutions to eliminate data breaches |
| Digitally transform service in teaching & learning | Provide people w/ informed choices |
| Continuous improvement has no access to ops data | Access |
| Driver | Outcome |
|---|---|
| Siloed IT org | No longer siloed |
| Reduce redundancy | Cost saving |
| Increased demand for biz intelligence | Consolidate data |
| Cloud 1st | Rearchitected services |
| Biz cases describing impact required | Transparency, value realization |
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8-End-day Feedback
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9-End-day Feedback
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- Scope framework - Strategy-on-a-Page (SOAP)
- EA Maturity Model for Higher Education (itana.org)
- Digital transformation talk
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- Steel sharpens steel
- Great to work with other professionals
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Photos
Overview
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