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1. At what point is the first login credentials chosen or assigned (e.g. email address, userid/password pair, etc.)?
   1. First contact from prospect and request for information
   2. Initial application
   3. Completed application portfolio
   4. Admitted 
   5. Received deposit/earnest money
   6. Registration completed
   7. We don't assign initial login credentials. We accept existing credentials from services like Google, Facebook, Twitter, CollegeNet, etc.
   8. Other ______________________
2. For what purposes is this initial login credential used? (Check all that apply.)
   1. Admissions
   2. Financial aid
   3. Housing
   4. Course enrollment
   5. Learning management system access
   6. Distance education services
   7. Testing/assessment
   8. Campus services (portal, calendar, email, etc.)
   9. Other ________________________
3. Is your initial login credential assigned by a system or chosen by the user?
   1. Assigned by the system (Go to 4)
   2. Chosen by the user (Got to 5)
   3. Other ___________________________
4. If the initial login credential is assigned by a system, how is the credential communicated to the remote person? (Check all that apply.)
   1. Send via US Postal Mail
   2. Send to a prospect-provided mobile number
   3. Send via email to a prospect-provided address
   4. Send a one-time link to a password selection page (via US Mail or email or mobile)
   5. Ask a prospect to access a webpage and choose/obtain login credentials (userid/password)
   6. Other ______________________
5. Is the initial login credential used throughout the student's tenure replaced by a new permanent login credential at some point?
   1. No. (Go to Physical Identity Verification section.)
   2. Yes (Go to question 6.)
6. If permanent login credentials are chosen or assigned, please indicate at what point the permanent login credentials are established?
   1. Initial application
   2. Completed application portfolio
   3. Admitted 
   4. Received deposit/earnest money
   5. Registration completed
   6. Other ______________________
7. How is this permanent login credential communicated to the remote individual? (Check all that apply.)
   1. Send via US Postal Mail
   2. Send to a prospect-provided mobile number
   3. Send via email to a prospect-provided address
   4. Send via email to an institutionally-provided address
   5. Send a one-time link to a password selection page (via US Mail or email or mobile)
   6. Ask a prospect to access a webpage and choose/obtain login credentials (userid/password)
   7. Other ______________________
   8. None of the above. The user chooses his or her login credential.
8. Upon first login with permanent credentials, is the person required to change the password?
   1. Yes
   2. No

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