Page History

Item

Priority

Target

Change Management / Communications

Sectigo

Ongoing

ACME Support in CCM with product roadmap

Improve the EV process

• Documentation
• Videos
• Training
• Flexibility on source docs
• Training of Sectigo staff
• Webinar

Improve the DCV process

• Documentation
• Videos/Screenshots
• Training

Support

• Documentation/Clarification - done
• Knowledge base (begin tagging InCommon)
• Additional training videos
  • CSR generation
  • Certificate installation
  • Certificate renewal

Process Integration between InCommon and Sectigo

• Source documents for org vetting / consistent org names
• Admin contacts (investigating)
• Managing RAO contact info
• Managing Org info

Dashboard Enhancements

• SLA information (investigating)