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A key part of creating online trust is accurately representing your organization to other federation participants, including organization identity management organizational contact information and security practices, and contact information.
Participant Operational Practices
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Contacts in Metadata
- Include technical, administrative, security, and support contacts in metadata.
- List contacts in metadata as mailing lists, reflectors, or similar mechanisms, rather than specific individuals.
- Refer users encountering attribute release policy issues with a service to their IdP's administrative contact.
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