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Table of Contents
minLevel2
 

Roles Overview

Advocacy Program Manager: Works with Working Group Chair(s) and Flywheel to get a committee or working group started with the common infrastructure and processes. Works across all committees and working groups to standardize processes and help ensure the needs of the community are being met.Working Group Chair(s): Provides input to the charter for the group, provides overall strategic leadership, guides group toward producing the charter deliverables, manages high level decisions on how the group engages with Internet2 and the community at large, acts as liaison between community and Internet2 leadership. There is the option to have working group co-chairs rather than a single working group chair.  

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Who does it?Step
Internet2/InCommon Leadership

Develop charge/scope document. Examples:

Internet2/InCommon Leadership, including members of Governance/Advisory groupsIdentify a chair and (optionally) co-chair for the working group
Internet2/InCommon LeadershipIn the case of a governance or advisory group, there may be an Internet2 flywheel assigned, that is, a designated Internet2 staff member to assist with the group.  See Table of Internet2 Support Levels to Trust and Identity Working Groups.
ChairPublicize call for membership. See Tools for Publicizing Working Groups, Recruiting New Members and Onboarding.
ChairConsider the stakeholders who should be represented on the working group and do targeted outreach as appropriate. 
  • International participation
  • large schools, small schools
  • research groups
  • verticals
  • corporate partners
Flywheel or Internet2 Trust and Identity Staff

Collaboration resources

For email list and wiki space, Internet2 flywheels (or other staff) use a form to spin up a collaboration.

Chair or flywheel (if available)

Determine the meeting schedule

  • May use a Doodle Poll to determine members’ availability
  • Once you determine the best meeting time, schedule regular meetings and simply cancel if they are not needed.
    It gets complicated to NOT have a regular meeting time and to try to schedule AD HOC meetings.
  • Pick a time that works for both the chair and flywheel to ensure effective communication and support. 
Flywheel or Internet2 Trust and Identity StaffSet up Zoom for video or phone conferencing
  • Note: Zoom is only available if an Internet2 staff member regularly attends.
Chair and Flywheel (if available)

Optional: Establish a calendar invite using Outlook (check with Jessica here for correct process using shared calendar)

  • Note: you can put a SYMPA email group address in the "To" line of an Outlook invite

Flywheel or Internet2 Trust and Identity Staff

Be sure the new working group is listed in

Notes/Minutes and other Tools

Who does it?Step
Chair and Flywheel (if available)

Notes / minutes (if needed)

Collaborative scribing using a Google doc is recommended.

  • Set up one Scribing Doc to be reused for collaborative scribing. An example is here.
  • Include at top of scribing doc:
  •  Configure permissions so anyone with the link has edit access, unless you need to restrict access to the notes more tightly.
  • Link to the collaborative scribing doc from the top of the working group wiki. See examples here and here.
  • Successful Collaborative Scribing (for all working group calls that do not have a designated scribe)
    • At the start of the call, the chair(s) should solicit a volunteer to serve as the primary scribe for the call.
    • The chair(s) may want to note that collaborative scribing is an important way to help facilitate and contribute to the working group and all scribing help is greatly appreciated.
    • Once a primary scribe is identified, the chair(s) should stress that others, in addition to the designated scribe for the call, are welcomed and encouraged to help out and contribute to scribing as well.
      • In particular, a call participant who is making a technical or complex point, is encouraged to help the scribe to get it right.
    • Tracking of assigned action items is a key duty of the scribe. The chairs should be sure that action items get "scribed" by slowing down the call when an action item is assigned and ensuring the scribe has included the action item in the notes, usually with the format something like this:
      "[AI] (Peter) will reach out to Jane about the XYZ issue and report back to the group"
    • At the end of the call, the chair(s) should be sure that
        • 1) action items are reviewed and
        • 2) action items are copied to the TOP of the scribing notes for the call for easy future reference.
    • Also at the end of the call, the chair(s) should thank the scribe and those who helped.
  • To archive the collaboratively scribed notes, either
    •  keep adding to the scribing doc and that will become the historical record of notes and/or
    • On the working group wiki, create a page for the minutes after each call, and transfer the notes into that page. 

  • Other tools as needed, such as:

    • Box.com for document storage

    • Adobe Connect or other tool for slide sharing during calls

Feel free to Email mwEmail collaboration-service@internet2support@internet2.edu to to request help with the above tools

Note January 2017: The Per-Entity Metadata Working Group used EtherPad for collaborative scribing. Motivation to use Etherpad was around unpopular subscription requirements for Google (or Box). Read about the pros and cons of EtherPad here.

 
Chair and Flywheel (if available)

Logistics Requests

 

Ongoing Support

Who does it?Step
Chair and Flywheel (if available)

Ensure good practice is followed for working group calls, including:

Chair and Flywheel (if available)Make sure that Action Items are noted during the call, and reviewed at the end of the call.
Chair and Flywheel (if available)For software development groups, ensure that all contributors have signed the contrib agreement.
Chair and Flywheel (if available)Wiki / website should be updated with relevant information

Internet2 staff flywheels, please see these instructions to maintain info on group membership in Salesforce: https://internet2.box.com/s/68g9buiofe8tusi99pctlogh94epjhqi
This is very important for governance and advisory groups where the group membership changes as terms end and new members begin.

Chair and Flywheel (if available)Update the community on status / milestones /accomplishments. See Tools for Publicizing Working Groups, Recruiting New Members and Onboarding.
Chair and Flywheel (if available)Schedule Birds of a Feather (BOF) sessions or working group meetings at Internet2 Conferences
Chair and Flywheel (if available)

Schedule and coordinate additional Face-to-Face meetings as needed

Chair and Internet2For groups where the charter dictates membership terms (i.e. governance and advisory groups) ensure that the terms are adhered to, and new members are recruited and on-boarded accordingly.  Send letter of appreciation to outgoing members of governance and advisory groups (Jessica Coltrin will help with this)

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  • Post the proposed document or a link to it on the wiki for the working group (document can be in a PDF)
  • Create a new wiki page for the consultation as a child page from the wiki for the working group.  If there is no working group wiki associated with the consultation, consult with Dean Woodbeck or Jessica Coltrin Netta Caligari on the best placement for the new wiki page. 
  • List the consultation in a new row in the table on the Trust and Identity Consultations page

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Send your suggestions on these guidelines or other matters related to working groups Jessica Coltrin jcoltrin@internet2Netta Caligari jcaligari@internet2.edu. 


See Also:

List of Trust and Identity Working Groups 

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