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An online service can be partitioned into three layers:
Service |
Software |
The Software determines the potential functionality of = the service. The Platform is a deployment of the software = that supports the Service. The Service is what is act= ually delivered to its users; it includes the Software and the Platform, as= well as all other functions that may be required, such as user administrat= ion, user support, marketing, policy and legal compliance, etc.
Each of these layers requires supporting activities by one of the follow= ing roles. Your responsibilities within InCommon will depend on = which of the roles you fill.
Your organization may be filling all of these roles, but it is als= o possible for these roles to exist within two or more organizations throug= h outsourcing relationships, use of open source software, etc. The= following examples should help you determine where you fit within this eco= system.
State U provides a video conferencing service, based on Whiz.com, = for its staff and faculty, as well as others who collaborate with them. Whi= z.com operates the technology, and State U determines who is allowed to use= the service, establishes policies for its use, etc. In this = case, State U is the Service Operator, and Whiz.com is both the SaaS Platfo= rm Deployer and the Software Implementer.
Service Operator | State U |
---|---|
Platform Deployer | Whiz.com |
Software Implementer | Whiz.com |
Students-R-Us operates a service for college students at all unive= rsities, providing information about scholarship opportunities, where to fi= nd cheap textbooks, ratings of university student services, etc. It is hosted by WebHost Inc., and WebHost deploys software created by t= he Drupal Foundation.
Service Operator | Students-R-Us |
---|---|
Platform Deployer | WebHost Inc. |
Software Implementer | Drupal Foundation |
The Institute of Disease Dispersal provides a simulation model to help r= egional health officials to understand the spread of epidemics within their= regions. IDD researchers developed the simulator's software, which is oper= ated by their graduate students.
Service Operator | Institute of Disease Dispersal |
---|---|
Platform Deployer | Institute of Disease Dispersal |
Software Implementer | Institute of Disease Dispersal |
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