Agenda for next call
- Roll Call (by timezone - East to West)
- Scribe Shout-out - It's easy to scribe: How To Scribe Itana Notes
- Agenda Bash
- Topic: Applying the Itana Methods - Case Studies
- Itana Org Updates
- Working Group Updates
- API Working Group
- Business Architecture Working Group
- EA Maturity Model
- Steering Committee Update
Announcements - Itana News, Working Group Report out
Brenda: Anyone involve in eCAR service delivery?
Betsy: I have staff who have requests to be involved.
Brenda will post to list with follow-up.
Applying the Itana Methods - Case Studies
Itana methods case study: Financial aid modernization, Piet Niederhausen, University of Washington
Slides: Itana methods case study: Financial aid modernization
Process Mapping, Semantic Data modeling
- Process workshops
- start with semantic data modeling
- at whiteboard, identify terms and hash out early before they become a source of confusion.
- move to process mapping
- process activities
- group into flows, distinct flows
- identify triggers, results, steps
- focus on happy path, don't get bogged down in exceptions
- Jim: even having this level is very clarifying
- this level defers the swim lanes
- process landscape
- all the major business processes and hand-offs between them
- data that is involved
- you might think it looks like a capability map – and in many ways it is, but it highlights the flow and steps
- expect the process to quite constant;
- as you get into systems, and map systems against the process landscape, it becomes a useful and reusable reference document.
- process pain points
- a way of using the landscape reference document to focus effort
- enabler's analysis
- Jim: 1:1, 1:many – indicator of cardinality
- e.g. mass application to individual student – helps people designing solutions later.
- also helps people to understand changing processes because you are teasing apart multiple processes
Case for Action
- leverage the output of the process analysis to focus on what needs to happen next and provide stakeholders with what they need to know
- Ignite format: 20 seconds / 20 slides
- Lots of imagery, few words on slide
- Connected Company: Adaptive
- Need for backbone, platform
- Call for use of capability language & value streams to elevate the language beyond projects.
- Capabilities represented in service management tool.
- Strategy on a Page with Capabilites
- SCOPE – Strategy and Capability on a Page
Sanjay: Is anyone using archimate to capture this?
Lachsmi (UCLA): Archi – pretty good for capability maps, but not good for process.
– using draw.io for building process maps
Dana: using dynamix
Piet: Google docs/slides
Jim: UW focus is on simple tools and diagrams to maximize sharing an reuse. This is similar to Alec Sharp's methodology with process mapping.