Have different needs than the campus
They are both Higher Ed and Healthcare - slow to adopt.
Silos of cloud implementations - mostly SaaS - like Office365. Started as a colocated implementation of ActiveDirectory with another U.
Now have ServiceNow, SAP, etc. Different parts of the college and parts of the ITS each doing individual negotiations and implementations.
Slow on-premise installs. Also costs of running a data center in NYC. Cost per square foot.
Expectations have changed. People expect much faster delivery. Rapid provisioning. Rapid turnaround.
Switched to a Cloud-First Strategy. Not just lift and shift but leveraging cloud technologies natively.
Customer Experience Initiative
Cloud Program GSOT
Maturity model for ITS as a Broker of Cloud Services from Gartner "Adapting IT to Become a Broker of Cloud Services (2017)"
The transformation is being the service broker for cloud solutions away from being developers.
Cloud Steering Committee - IT department now, grow to other partners too
CCoE - standards and best practices, RA, etc...
Cloud Ops Services - operations, disaster recovery, etc
Want to have the cloud solution part to be transparent to customers (they want an app running on a server don't need to know that it was deployed in the cloud).
Spheres of Responsibilities
Training - getting the certified architect/developer tracks and in-house
Collaboration - hands-on with project or service teams
Outreach - office house, geek sessions, federated good ideas.
Ethan Kromhout: Would you be willing to share some specifics of the policies and other protections you built in AWS for your hipaa accounts?
J.J. Du Chateau (Wisconsin): Great slide! Asif Chinwalla - CHOP: Thanks for the inivte Mark. Great presentation. Do you have thoughts on how researchers (your customers) have dealt with the cost model - from institutional subbsidized CapEx, to charge back OpEx? Asif Chinwalla - CHOP: focus of conversation always seems to fall on cost, and not on opportunity of value in public cloud Asif Chinwalla - CHOP: no problem, thanks
Business Architecture Group is up and Running - you can see the schedule on Itana.org → Events
Next Book is announced. Contact J.J. to join in the Book Club.
|Jan 12||IoT Working Group Report Out|
|Jan 26||EDUCAUSE - One of Four Focus Areas. Why is this important? How would you engage? What is front of mind for you?|
See the 2017-2018 Itana Program for upcoming call topics. You can also suggest a topic. Have something you want to talk about? Share? Get feedback? Let the Itana Steering Committee know.