Jump to: 

About the InCommon Error Handling Service

The InCommon Error Handling Service offers registered service providers (SP) a simple and effective way to generate user-facing error and instruction pages when an identity provider (IdP) doesn't provide the SP with insufficient information (attributes) to make an access control decision. The goal: to foster better federated single sign-on user experience.

This sequence, often referred to as federated error handling,  requires access to the errorURL value published in the IdP's metadata. The Error Handling Service offers a simplified mechanism for obtaining the errorURLvalue from metadata or delegating the handling of the "missing attribute" error condition when the IdP is registered by the InCommon Federation. 

Using the service

The InCommon Error Handling Service can be used by SPs in a couple of different ways. In general, if the user arrives at the SP with insufficient attributes, the SP redirects the user to the Error Handling Service with the entity ID of the user's IdP. Depending on other information in the redirect:

  1. The Service will display an SP-branded error page to the user, with a link to the public Error Handling URL for the given IdP.
  2. The Service will determine the Error Handling URL for the given IdP and return it to the SP for further processing, presumably so that the SP can roll its own error handler.

See examples of each case in the next section.

Invoking the service

The URL prefix to the Error Handling Service is:


The full URL includes a query string with the following syntax:

A request must contain exactly one of the return or sp_entityIDparameters in the query string. The idp_entityID parameter should be included as well, otherwise the result will be completely predictable (and not very useful).

Case 1. If both the sp_entityID and idp_entityID parameters are included in the query string, the Error Handling Service constructs a simple SP-branded error page from user interface elements in SP metadata. A link to the IdP’s Error Handling URL is included in the body of the error page and the user is encouraged to visit this page at the IdP for further instructions.

Example 1: https://ds.incommon.org/FEH/sp-error.html?sp_entityID=https%3A%2F%2Fcilogon.org%2Fshibboleth&idp_entityID=urn%3Amace%3Aincommon%3Aosu.edu

Case 2. If both the return and idp_entityID parameters are included in the query string, the Error Handling Service will determine the Error Handling URL (errorURL) of the given IdP and then redirect the client to the return URL with the errorURLincluded in the query string. If the IdP has no errorURL in metadata, the client is simply redirected to the return URL without any additional information.

Example 2: https://ds.incommon.org/FEH/sp-error.html?return=http%3A%2F%2Fwww.incommon.org%2F%3Ffoo%3Dbar&idp_entityID=urn%3Amace%3Aincommon%3Aosu.edu

Visit the Federated Error Handling (FEH) Service home page to determine the service URLs for arbitrary parameter values.

Service integration

At the very end of the SAML Web Browser SSO flow, since the user has a security context, the application can enforce whatever access control policy is in effect. How the security context is exposed to the application depends on the SAML software in use. A common technique is to expose user attributes via server variables or HTTP headers. In that case, the application itself checks to see if the required attributes are present. If so, the request is satisfied; otherwise an access control error occurs.

At this point, the application can redirect the user to the Federated Error Handling Service if it can determine the entity ID of the user's IdP. Assuming the IdP entity ID is included as part of the security context (and therefore exposed along with other attributes), the application code can formulate a redirect URL with the required query string (see above).

Alternatively, the web server may be configured to enforce access control rules. In that case, the server is responsible for redirecting the user to the Federated Error Handling Service, but the idea is the same: upon error, redirect the user with the appropriate information in the redirect URL and let the Federated Error Handling Service do the rest.

Notes for Shibboleth SP deployers

The Shibboleth Service Provider software passes the identity provider's entityID to the protected resource via the Shib-Identity-Provider system variable or HTTP header. Other information in the IdP's metadata, such as the errorURL, user interface extensions, and contact information, are not easily accessible in the same manner. The Federated Error Handling Service is a simple way to obtain the errorURL value from metadata.

To integrate a Shibboleth SP with the Federated Error Handling Service, follow the error-handling instructions in the Shib wiki carefully.

Service availability

This Error Handling Service is deployed on the same production infrastructure that hosts InCommon metadata and the InCommon Discovery Service. All of these services are available 24x7 with manual failover to a redundant hot spare in the event of an outage.

Related content

Get help

Can't find what you are looking for?

help Ask the community