Test user fills out form (https://app.smartsheet.com/b/form?EQBCT=b18721825b734ef99951422f7149703e)
Smartsheet add info to backend, sends email to eduroam-support and email@example.com (https://app.smartsheet.com/b/home?lx=csE0o8dUHydMIVd-IgTqiA)
Internet2 confirms requestor is affiliated with organization, has appropriate role within organization
If “yes” to both of the above proceed to step 4
If request is clearly spurious (e.g. students requesting testing, inappropriate organization types, etc) info is deleted from the Smartsheet
If there are reasonable questions as to eligibility of the requestor or the institution, Internet2 follows up with them. If conditions are not met, request is deleted. If conditions are met proceed to step 4.
Internet2 creates an opportunity for “Eduroam Evaluation”
Set as “closed/won”, start and end dates match date tester signed evaluation agreement.
If needed, create Account for institution
If needed, create Contact for institution
Internet2 creates an “Eduroam Evaluation” service engagement record in Salesforce
Set “Service End” for 90 days out from request date
Anyroam contacts tester, provisions their service.
Anyroam sets up automated reminder messages for tester. Messages include links eduroam subscription page.
If tester doesn’t begin contracting process, Internet2 sends final message to tester stating the service is being turned down, encouraging them to contact us if they would like to move forward with contracting
I2 emails Anyroam at the end of testing and asks for connector to be turned down.
Internet2 closes “Eduroam Trial Use” service
Note: There may be extenuating circumstances under which Internet2 will extend testing, hence they initiate turn-down. Anyroam won’t turn off/deprovission tester until explicit request comes from I2
If tester does join eduroam
See eduroam intake procedure document for a new Connector Agreement