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Summary

This document provides a breakdown of the work as identified in the 2018 InCommon subscriber survey. Primarily, only those items receiving ‘high’ or ‘medium’ priority are listed. The work items are categorized below and indicate responsible party.

Subscriber Survey

The report from the subscriber survey can be found here:

Work Plan Components

Last Updated: February 15, 2019


Item

Responsible

Priority

Target

Change Management / Communications

Sectigo

High

Ongoing

ACME Support in CCM with product roadmap

SectigoHighMarch 2019 (updated)
SSO EnhancementsSharedMediumMarch 2019

Improve the EV process

  • Documentation
  • Videos
  • Training
  • Flexibility on source docs
  • Training of Sectigo staff
  • Webinar
SharedHighEarly 2019

Improve the DCV process

  • Documentation
  • Videos/Screenshots
  • Training
SharedHighMarch 2019

Support

  • Documentation/Clarification - done
  • Knowledge base (begin tagging InCommon)
  • Additional training videos
    • CSR generation
    • Certificate installation
    • Certificate renewal
SharedMediumTBD

Process Integration between InCommon and Sectigo

  • Source documents for org vetting / consistent org names
  • Admin contacts (investigating)
  • Managing RAO contact info
  • Managing Org info
SharedMediumOngoing

Dashboard Enhancements

  • SLA information (investigating)
SharedMedium
InCommon Certificate APIInCommonMediumJune 2019
2018 SLA changes: Communications with the communityInCommonMedium
  • No labels